3 articles in this topic.
3 articles
What are free credits? Every new client receives $20 in free credits automatically upon completing registration. No purchase required. The credits are added to your account and vis...
Credits are the currency you use on RemoteGenies to pay for your Genie's time. The amount deducted depends on three things: the Genie's experience level, the hourly rate tied to th...
Refund Policy for Unused Credits Credits on RemoteGenies are nonrefundable. They cannot be converted to cash, transferred, or redeemed for any form of payment outside the platform....
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